tag:blogger.com,1999:blog-21105680.post2227223005887153080..comments2023-05-06T14:27:25.146+01:00Comments on Time Management and Productivity Blog: How Not To Cold Call ...Clare Evanshttp://www.blogger.com/profile/17770115200263999205noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-21105680.post-26532140094769702382009-05-07T21:10:00.000+01:002009-05-07T21:10:00.000+01:00Clare,
That they could have failed to notice that ...Clare,<br />That they could have failed to notice that you'd switched off beggars belief. Some wise person made the observation about using your two ears and one mouth in that proportion. It may be hard work sometimes, but is much more rewarding for all concerned.Unknownhttps://www.blogger.com/profile/09626495761124155405noreply@blogger.comtag:blogger.com,1999:blog-21105680.post-26793885486743556242009-05-07T16:45:00.000+01:002009-05-07T16:45:00.000+01:00Thanks Shaun - actually I had him on the speakerph...Thanks Shaun - actually I had him on the speakerphone so I could carry on working on my laptop and just let him talk. Interesting that he didn't even notice and just kept going ... I could have probably gone off, made a cup of tea and returned without him noticing.Clare Evanshttps://www.blogger.com/profile/17770115200263999205noreply@blogger.comtag:blogger.com,1999:blog-21105680.post-69749322830024358852009-05-07T16:34:00.000+01:002009-05-07T16:34:00.000+01:00What an appalling waste of your and their time! Us...What an appalling waste of your and their time! Usually, if you've a decision maker of sufficient authority or a good director's PA, these calls should rarely take more than 3 minutes to arrive at a "Yes, let's discuss further" or "No, not for us". 15 minutes and 26 minutes is appalling. Claire, if you weren't the epitomy of effective time management (and even so), I would have had to hang up. And I do lots of cold calling and telemarketing. <br /><br />All these people do is show that:<br />1. It can be done better<br />2. They represent a poor standard of training (if indeed they received any at all!)<br />3. The industry/practice earns a bad rep because of such people. They are the very reason the TPS was created, I'm sure of it.<br /><br />Thank you for sharing this tragi-comedy with us.<br /><br />Shaun<br />http://www.phoneforbusiness.comUnknownhttps://www.blogger.com/profile/09626495761124155405noreply@blogger.com